Epson is a well-known printer, and the models are well-known for their exceptional performance and high-quality prints. Every printer and driver is not perfect. Sometimes, issues can arise due to technical or mechanical reasons beyond our control. The Epson error code 0x97 is perhaps the most frequent error users experience with Epson printers.
This error can be experienced with an Epson printer or any other Epson model. This issue is very annoying, and many Epson printer owners report it. There is an easy solution to this problem that we will discuss below. Let’s first discuss what this error looks like and its possible causes.
What is the Epson WF-3640 error code 0x97?
If you are printing for a long time, the Epson WF-3640 error code is 0x97. This error can occur instantly, and you will not be notified or given any signs. This error can cause damage to your printer’s basic functioning by interfering with a signal that allows the device turns on or off. The problem must be fixed immediately so you can continue to use your printer.
An Epson error code of 0x97 can be seen on the printer’s LED screen. This error occurs while you are printing and causes the printer to stop unexpectedly. This error is most common on Epson WF-3640, Epson 252 Ink, or Epson 786 Ink models.
What is Epson Error Code 02×97?
An Epson 0x97 error message is displayed when there is an internal problem with your printer’s hardware. This could be caused by a motherboard problem or internal component failure, and this error is likely caused by a problem with your printer’s internal components.
Don’t panic if you get an Epson error code of 0x97 on your WF-3640 or any Work Force printer. Before you send your printer off to the repair shop, try these simple troubleshooting steps.
Troubleshooting Methods to Fix Error Code 0x97
1.Remove Everything from the Printer
Before proceeding, cancel all print tasks and remove any paper jams from the printer. This is a simple process that may work depending on the reason for the error. Once you have removed all paper jams from the printer, unplug any other cables, including power cords, cable wires, and USB cords.
For 1 minute, press and hold the Power button on your printer. Plug everything back in, including the Epson cartridges, into their respective slots. Turn on the printer by pressing the Power button. Next, run a test print. Check for any possible changes. Continue troubleshooting if the Epson 0x97 does not stop working or returns after printing a few pages.
2.Reset your Printer
This troubleshooting method is almost identical to the previous one. Disconnect all cables from your printer. Let your printer rest for approximately five minutes before proceeding. Next, hold the Power button for approximately 1 minute, and keep pressing the Power button for 1 minute. Then, reconnect each cable. This may require the assistance of another person.
Hold the Power button for one minute more, then release. To determine if any improvements are possible, run a test print. If Epson printer error code 02×97 persists, the final method might be the answer.
3.Clean the Print Head
Sometimes, an Epson error 0x97 can be caused by a dirty or clogged printhead. The solution is to clean the printhead if this is the case thoroughly. These are the steps to clean an Epson printer’s printhead.
Step 1 Take out each ink cartridge from the printer head one at a time. Invert the ink cartridges and place them on top of a piece of paper or towel. Next, remove the printhead carefully from the printer.
Step 2 Clean the bottom of your printhead with a clean, dry cloth dampened in warm water. Continue cleaning the nozzle until no more black ink is visible on the fabric.
Step 3 Soak your printhead for 10 minutes in warm water. Use only warm water. Place a paper towel on the bottom and allow the printhead to soak. Remove the printhead from its bowl and clean it with a dry, lint-free cloth.
Step 4 Lay the printhead on a towel and let it air dry for 15 minutes. Next, place the printhead in the carriage and reinstall the cartridges in their respective slots. Check to see if any changes have occurred.
4.Update and install your printer driver
You may also have malware causing the Epson error code 0x97. Install or update the malware protection on your printer if this is the case.
Final Step to fix an Epson Error code 0x97
Is the warranty on your Epson printer still valid? Contact customer service to resolve the issue if your warranty is still valid.
If customer service cannot resolve the problem, you can request a replacement. Epson printer error code 0.97 means your printer is not operational. If they cannot fix your printer, Epson will replace it, and your warranty should be used first.